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CoinJar Review
At CoinJar, we are dedicated to providing reliable and efficient cryptocurrency trading and management services. Recently, we addressed an issue where a user faced a withdrawal restriction due to a 7-day policy. Our support team, including Levi, promptly intervened to resolve the situation. Levi worked closely with our security team to lift the restriction, ensuring that the user could access their funds without further delay. This swift resolution underscores our commitment to effective customer support and the quick resolution of issues. We strive to maintain strong service and support for all our users and appreciate your trust in CoinJar. Thank you for choosing us for your cryptocurrency needs.
About CoinJar
CoinJar is an Australian cryptocurrency exchange that was founded in 2013 by Asher Tan and Ryan Zhou. As of 2023 it had 600,000 customers in Australia, the UK and abroad. In 2023 the exchange expanded its operations to the USA. CoinJar is registered with AUSTRAC. It is a member of both Blockchain Australia and FinTech Australia which are voluntary industry bodies designed to help implement best practices for their respective industries.
Pros & Cons
Integrated Digital Asset Management
Ability to buy, sell, and store digital assets on the same platform.
Limited Customer Support Options
Limited customer support options.
Upcoming Crypto Spending Card
Upcoming CoinJar Mastercard for cryptocurrency spending.
No Signup Deals
No signup deals.
Low and Zero Trading Fees
Low fees for makers and zero fees for takers.
Geographic Restrictions
Only U.K. and Australian citizens can use the full suite of features.
Advanced Security Measures
Sophisticated multilevel security.
Key Features
User-Friendly Platform
The CoinJar platform is designed for ease of use with an intuitive interface that caters to both novice and experienced traders. It simplifies the process of buying selling and managing cryptocurrencies.
CoinJar Exchange
CoinJar offers a dedicated exchange service where users can trade cryptocurrencies with competitive rates and high liquidity. The exchange provides advanced trading features for more experienced users.
CoinJar App
CoinJar's mobile app allows users to trade and manage their cryptocurrency holdings on the go. The app mirrors the functionality of the desktop platform offering a seamless trading experience across devices.
Secure Transactions
The platform employs strong security measures to protect user funds and personal information. This includes advanced encryption two-factor authentication (2FA) and cold storage for the majority of assets.
Customer Service at CoinJar
Unfortunately CoinJar does not have phone support at this point of time.
However our dedicated Support Team will help you via Support request.
You can submit a new Support request or email support@coinjar.com with any questions, at any time. The team will get back to you within 24 hours — and often sooner.
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